Research Support Specialist

Company Overview

Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies.

Position Overview

Pantheon Data is seeking a highly skilled and detail-oriented Research Support Specialist to join our team. This role focuses on web page research cataloging support, including the creation and management of web links, maintenance and updates of web pages, and responding to inquiries related to the web content.

Responsibilities

• Provide ongoing maintenance activities of collection and document development, cataloging, processing, circulation, deletion, and disposal.
• Research technical reference requests via online/internet researching methods, as well as hardcopy/primary source research methods.
• Assist in modification and customization of integrated library system software (EOS), inventory, repository, or equivalent tool for the end-user.
• Deliver root cause analysis of hardware and software malfunctions and recommend solutions to said malfunctions.
• Research, examine, and retrieve artifacts from the National archives and other repositories to distribute content to appropriate places.

Required Education and Experience

• Bachelor's Degree in Library Science, Historic Preservation, or Humanities AND Four (4) years of related experience in research support, library, historic preservation, or technical information profession with emphasis on web page research cataloging support, creating and managing web page links; performs maintenance and updates web pages and develops responses to inquiries and data calls concerning the web pages.

Clearance Requirements

U.S. Citizenship with the ability to obtain and maintain a DoD Secret clearance.

Work Location

Onsite - Dahlgren, VA; onsite 5 days per week

Benefits Overview

We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity. In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at https://pantheon-data.com/careers/

Security Alert to our Candidates

Recruiting emails received from any email address other than @pantheon-data.com is a phishing attempt. These emails are designed to look like emails from trusted sources but are actually an attempt to steal your personal information. We encourage you to stay vigilant and follow best practices for online security.

Pantheon Data is an Equal Employment Opportunity Employer

Pantheon Data is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Equal opportunity legal notices can be viewed on the following PDF: Know Your Rights: Workplace Discrimination is Illegal. You may also view the OFCCP's Pay Transparency Nondiscrimination Provision.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at Recruiting@pantheon-data.com or by phone (571) 363-4020.

This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster