Salesforce Scrum Master - SF40

Company Overview

Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies.

Position Overview

We are seeking a skilled Scrum Manager to lead a Salesforce scrum team. The ideal candidate will have extensive experience in Agile methodologies, Salesforce (preferably Service Cloud), and a background in government projects. This role involves managing the Scrum process, ensuring effective collaboration, and delivering high-quality solutions on time.

Responsibilities

• Scrum Leadership: Facilitate Scrum ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Government Experience: Apply knowledge of government regulations and standards to ensure compliance in all project activities.
• Salesforce Expertise: Utilize understanding of Salesforce, especially one or more of the Sales, Service, Marketing or Experience Clouds, to guide the scrum best practices.
• Team Collaboration: Foster a collaborative environment, working closely with developers, product owners, and stakeholders to ensure successful project outcomes. Proactively work to identify and resolve barriers to accomplishment of team outcomes.
• Continuous Improvement: Promote continuous improvement practices within the team, identifying and implementing process enhancements.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.
• Documentation: Maintain comprehensive project documentation and progress reports.

Required Skills and Experience

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 5 years of experience as a Scrum Manager or Scrum Master, with specific experience in Salesforce projects.
• Government Experience: Proven experience in managing projects within a government environment.
• Certifications: Certified Scrum Master (CSM) or equivalent Agile certification.
• Technical Skills: Proficiency in Salesforce, particularly any of the Service, Sales, Marketing or Experience Clouds, and familiarity with Agile project management tools such as JIRA or Trello. Experience with Salesforce Government Cloud is preferred.
• Soft Skills: Excellent communication, leadership, and problem-solving skills.
• Ability to work effectively remotely in cross-functional teams.
• Ability to meet deadlines and produce quality work.
• Proficient in Microsoft Suite software including Outlook, Word, Excel, SharePoint, and PowerPoint.

Preferred Skills and Experience

• Advanced Certifications: Additional Salesforce certifications such as Salesforce System Administrator and Certified Service Cloud Consultant.
• Security Clearance: Active security clearance or the ability to obtain one.

Clearance Requirements

U.S. Citizenship with the ability to obtain and maintain a DoD Secret clearance.

Work Location: Charlotte, NC - Remote

• Our company prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
• If the position is remote or hybrid, you may periodically work from a Pantheon Data office location or client site.
• If this position is assigned to a Pantheon Data office location or client site, you'll work with colleagues and clients in person, as needed for specific client requirements.

Compensation

The salary range for this position is $100,000 - $128,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Benefits Overview

We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity.In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at https://pantheon-data.com/careers/

Pantheon Data Important Information

All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at Recruiting@pantheon-data.com or by phone (571) 363-4020.

This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster