What are the responsibilities and job description for the Application Solutions Analyst position at PANTHERx Rare Pharmacy?
You could be the one who changes everything for our 25 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose:
As a member of the Information Systems Department, the System/Application Analyst will provide technical expertise in support of daily PANTHERx operations. This position will focus on supporting the enterprise applications used by PANTHERx staff. The System/Application Analyst will act as liaison between PANTHERx and 3rd party application developers/support staff as well as well as providing a great customer experience at the end-user level.Responsibilities:
- Developing a complete understanding of the SWFT/CPR applications to provide ongoing support for PANTHERx users
- Acting as liaison between the developers and PANTHERx users
- Monitoring and troubleshooting standard system jobs
- Working with PANTHERx users to document and track proposed system enhancements and upgrades
- Working with vendors and PANTHERx users to test and implement enhancements as needed
- Continually maintaining application performance through system monitoring and analysis. Working with vendors for performance tuning; troubleshooting system hardware, software, networks, operating and system management systems
- Preparing and supporting users by designing and conducting training programs
- Off-hours work may be required during maintenance/outage windows
- Other duties as assigned
Our Comprehensive Benefits Package:
- Flexible work solutions including remote options, hybrid work schedules and dress flexibility
- Competitive pay
- Paid Time Off including paid holidays
- Health insurance coverage for you and dependents
- 401(k) and stock purchase plans
- Tuition reimbursement and best-in-class training and development
Education/Experience:
- Bachelor’s degree in Computer Science, Engineering or related degree or equivalent work experience.
- 2 years of technical client support experience with an enterprise software company.
- Experience with Network Technologies (TCP/IP, VPN, Remote Desktop), Server and Desktop OS Knowledge.
- Experience with SQL Server 2005 to 2008 R2, Web Applications and Infrastructure.
- Experience in healthcare insurance industry preferred.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
