Director, Implementation

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location: Pittsburgh, PA - Hybrid

Classification: Exempt

Status: Full Time

Reports to: V.P. of Account Management

Purpose:

The Director of Implementation manages the overall design, buildout, and implementation of new business opportunities including new drug launches, new payer contracts, and new services. This role oversees any large-scale projects that need project management support. This position ensures that all new processes are documented in a standard and organized fashion for reference both internally and externally.

Responsibilities:

• Leads the launch process for all new drug and contract implementations.
  1. Builds Initial launch plans.
  2. Follows-up to assure all necessary teams are informed of requirements and are completing tasks on time.
  3. Updates senior leadership on all launch activities.
  4. Effectively remedies any project plans that jeopardize new program or service launch.
• Develops launch dashboard to inform the launch process.
• Leads the post-launch Stand Up Meeting.
  1. Provides post-launch dashboard to access success during the first 90-120 days.
• Participates in the launch build process to assist in content and operational development as requested.
• Builds and assembles documentation guides for each new drug launch.
  1. Processes guides, job aids, SWFT Documentation, reporting.
• Attends launch kickoff meetings with the manufacturer for agreed upon period.
  1. Adapts program as needed during agreed upon launch period.
• Leads governance process by coordinating to ensure correct information is obtained at each stage-gate for senior leadership to make appropriate decision.
• Maintains implementation calendar/schedule.
• Other duties as assigned.

Required Qualifications:

• Bachelor's degree or equivalent work experience.
• Experience with program management and specialty operations program design.
• 5 years of work experience in Specialty Pharmacy or similar industry.

Preferred Qualifications:

• 2-3 years of project management experience.
• Possess strong leadership skills and is interested in growth and development.

• Demonstrated ability to manage multiple priorities and deadlines.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

While performing the duties of this job, the employee is regularly required to communicate with staff. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function of the job.

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.