What are the responsibilities and job description for the Operations Associate position at Panzer Solutions LLC?
Job Title: Operations Associate
Location: North Andover MA (Onsite)
Job Description:
As an Operations Associate, you’ll be at the heart of a fast-paced fulfilment centre, driving the success of our newest digital lottery courier product. You’ll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency
with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team’s success while enhancing the lottery experience for our customers.
What you’ll do as an Operations Associate
● Manage and process customer lottery ticket orders and redemptions at our local fulfilment centre, ensuring accuracy from start to finish.
● Keep our systems updated with real-time customer order statuses and tracking information.
● Streamline and organize workflows to meet daily objectives and hit deadlines.
● Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
● Step in to support various operational projects as they arise, contributing to the team’s overall success.
What you’ll bring
● Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
● Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
● Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
● Exceptional customer service, communication, and time management skills.
