What are the responsibilities and job description for the Customer Service Advisor position at Papé Machinery, Inc.?
Customer Service Advisor (Heavy Equipment Parts & Service Sales):
We are seeking a highly motivated and results-driven individual to join our team as a Customer Service Advisor. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying their needs, and providing solutions to meet those needs.
Key Responsibilities:
• Sell heavy equipment parts and service to customers to ensure their equipment is running in peak form
• Develop and execute sales action plans to meet or exceed sales targets
• Provide exceptional customer service and support to ensure customer satisfaction
• Collaborate with internal stakeholders to identify opportunities to improve sales performance and customer satisfaction
Requirements:
• Self-motivation and a desire to win
• Excellent communication and interpersonal skills
• Experience in sales, preferably in the heavy equipment industry
• Knowledge of heavy equipment parts and service
• Driver's license with a good driving record
Why Work for Us:
• Competitive pay based on your skills, training, and experience level
• Outstanding benefits, including medical, dental, vision, and prescription insurance, 401(k) and Roth 401(k) retirement plans, flexible spending accounts, life insurance, short- and long-term disability insurance, employee assistance program, online and instructor-led training, tuition reimbursement for training programs
• Progressive vacation plans, sick leave, and paid holidays
• Advancement opportunities - we promote from within
• Stability and reputation - we're a family-owned, fourth-generation company with over 160 locations, over 4,500 members, and 85 years of experience
• Equipment - we have the largest equipment inventory in the West and an unparalleled parts inventory
• Employee impact - your voice will be heard and your opinions will matter
• Training - we'll provide you with training and mentoring to prepare you for your role and continued learning to grow your skills
We are seeking a highly motivated and results-driven individual to join our team as a Customer Service Advisor. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying their needs, and providing solutions to meet those needs.
Key Responsibilities:
• Sell heavy equipment parts and service to customers to ensure their equipment is running in peak form
• Develop and execute sales action plans to meet or exceed sales targets
• Provide exceptional customer service and support to ensure customer satisfaction
• Collaborate with internal stakeholders to identify opportunities to improve sales performance and customer satisfaction
Requirements:
• Self-motivation and a desire to win
• Excellent communication and interpersonal skills
• Experience in sales, preferably in the heavy equipment industry
• Knowledge of heavy equipment parts and service
• Driver's license with a good driving record
Why Work for Us:
• Competitive pay based on your skills, training, and experience level
• Outstanding benefits, including medical, dental, vision, and prescription insurance, 401(k) and Roth 401(k) retirement plans, flexible spending accounts, life insurance, short- and long-term disability insurance, employee assistance program, online and instructor-led training, tuition reimbursement for training programs
• Progressive vacation plans, sick leave, and paid holidays
• Advancement opportunities - we promote from within
• Stability and reputation - we're a family-owned, fourth-generation company with over 160 locations, over 4,500 members, and 85 years of experience
• Equipment - we have the largest equipment inventory in the West and an unparalleled parts inventory
• Employee impact - your voice will be heard and your opinions will matter
• Training - we'll provide you with training and mentoring to prepare you for your role and continued learning to grow your skills
