What are the responsibilities and job description for the Product Support Representative position at Papé?
DITCH WITCH WEST – CORONA, CA
PRODUCT SUPPORT SALES REPRESENTATIVE :
Are you a people person? Do you love building long-lasting relationships? Are you driven to win? If you answered yes to these questions, we would love to hear from you! Ditch Witch West, the premier capital equipment dealer in the West, is seeking a Product Support Sales Representative to join their team.
In the Product Support Sales Representative role, you will sell equipment parts and service to customers to ensure their equipment is running in peak form. Think of yourself as the liaison between Ditch Witch West Parts and Service Departments and our customers. Once they buy the equipment, it is your job to take care of them! Every day you will be responsible for relationship-based selling with our customers by determining what our customers’ needs are, recommending solutions, and providing these services to them.
WHAT YOU’LL DO :
- Maintain (and grow!) your own knowledge of Underground Equipment products, services, and the costs of each.
- Assist the Product Support Manager, Parts Supervisor, and Service Supervisor.
- Provide price quotes to customers.
- Provide after-market sales support for the parts and service departments.
- Proactively monitor customer fleet repairs and maintenance using telematics.
- Promote and sell telematics subscription renewals, extended warranties, and planned maintenance plans.
- Manage your customer base and sales using CRM software.
WHAT YOU NEED :
Compensation : Salary Commission
Why work for Pape’ :
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
