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In-Store Team Member

Papa John's
Kitty Hawk, NC Full Time
POSTED ON 2/27/2025 CLOSED ON 4/22/2025

What are the responsibilities and job description for the In-Store Team Member position at Papa John's?

Job Summary:

As a Papa Johns Restaurant Team Member, you will be an integral part of our team, responsible for providing exceptional customer service, preparing high-quality food, and maintaining a clean and welcoming environment for our guests. Your positive attitude, energy, and teamwork will help ensure our restaurant runs smoothly and efficiently.

Key Responsibilities:

1. Customer Service:

  • Greet customers, take orders, handle transactions, and respond to customer inquiries.
  • Provide exceptional customer service, ensuring customer satisfaction and loyalty.

2. Food Preparation:

  • Prepare and cook pizzas, sides, and desserts according to our recipes and standards.
  • Maintain a clean and organized kitchen, adhering to health and safety protocols.

3. Restaurant Maintenance:

  • Clean and maintain the dining area, restrooms, and kitchen.
  • Restock supplies, condiments, and paper products as needed.

4. Teamwork:

  • Collaborate with colleagues to ensure seamless operations and excellent customer service.
  • Support other team members during peak periods or when needed.

5. Cash Handling:

  • Handle cash, credit card transactions, and mobile payments accurately and efficiently.
  • Maintain a secure and organized cash handling system.

6. Safety and Security:

  • Adhere to safety and security protocols, reporting any incidents or concerns to management.
  • Maintain a safe and secure environment for customers and team members.

7. Quality Control:

  • Monitor food quality and presentation, ensuring our high standards are met.
  • Report any quality control issues to management.

Requirements:

1. Age: 16 years or older (depending on local laws and regulations)

2. Education: High school diploma or equivalent (not always required)

3. Experience: Previous experience in the food service industry (not always required)

4. Skills:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with cash handling
  • Ability to lift up to 50 pounds and stand for long periods
  • Teamwork and adaptability

5. Availability: Flexible scheduling, including evenings, weekends, and holidays

If you're passionate about delivering exceptional customer service, working in a fast-paced environment, and being part of a dynamic team, this role might be the perfect fit for you!

Job Type: Part-time

Pay: $12.50 - $14.00 per hour

Expected hours: 15 – 35 per week

Benefits:

  • Food provided

Shift:

  • Evening shift
  • Night shift

Work Location: In person

Salary : $13 - $14

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