What are the responsibilities and job description for the Shift Leader position at Papa John's?
Job Summary
We are seeking a dedicated and experienced Shift Leader to oversee daily operations in our food service establishment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service in a fast-paced environment. As a Shift Leader, you will play a crucial role in managing staff, ensuring food safety standards, and maintaining high-quality service during your shift.
Responsibilities
- Supervise and coordinate the activities of team members during shifts to ensure smooth operations.
- Ensure compliance with food safety regulations and maintain cleanliness standards in the kitchen and dining areas.
- Manage inventory control, including ordering supplies and monitoring stock levels to minimize waste.
- Assist with food production and preparation, ensuring quality and presentation meet fine dining standards.
- Train new employees on kitchen management practices, food service protocols, and customer interaction.
- Handle customer inquiries and complaints professionally to enhance guest satisfaction.
- Conduct interviews for potential new hires and participate in the onboarding process.
- Collaborate with management to implement catering services for events as needed.
Requirements
- Proven experience in the food industry, preferably in a leadership role within a restaurant or catering environment.
- Strong knowledge of food safety practices and regulations.
- Experience with inventory control systems and procedures.
- Familiarity with fine dining concepts and kitchen management techniques.
- Excellent communication skills, both verbal and written.
- Ability to work effectively under pressure while maintaining attention to detail.
- Flexibility to work various shifts, including evenings, weekends, and holidays as required.
- A passion for delivering outstanding customer service and fostering a positive team atmosphere.
Join our team as a Shift Leader where you can make an impact on our operations while developing your career in the food service industry!
Job Types: Full-time, Part-time
Pay: $14.25 - $14.94 per hour
Expected hours: 30 – 40 per week
Benefits:
- Flexible schedule
- Paid training
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $14 - $15
