What are the responsibilities and job description for the Frontline Food Staff position at Papa Murphy's?
Job Brief
We are seeking a highly motivated Customer Service Representative to join our team at Papa Murphy's. As a Food Team Member, you will be responsible for delivering exceptional customer experiences by greeting guests warmly, handling orders efficiently, and maintaining a clean and organized workspace. You will also assist guests in selecting menu items, promote add-on sales, and ensure accurate order fulfillment. In addition, you will provide top-notch customer service, respond to guest inquiries, and resolve issues promptly. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Accountabilities
• Create a positive first impression for guests
• Handle orders efficiently, ensuring timely delivery
• Maintain a clean and organized workspace at all counter stations
• Assist guests in making menu selections, promoting add-on sales, and ensuring accurate order fulfillment
• Provide exceptional customer service, responding to guest inquiries and resolving issues promptly
Requirements
To succeed in this role, you must possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You should also be able to demonstrate your ability to follow proper cash handling techniques, including voids, refunds, coupons, and gift certificates.
We are seeking a highly motivated Customer Service Representative to join our team at Papa Murphy's. As a Food Team Member, you will be responsible for delivering exceptional customer experiences by greeting guests warmly, handling orders efficiently, and maintaining a clean and organized workspace. You will also assist guests in selecting menu items, promote add-on sales, and ensure accurate order fulfillment. In addition, you will provide top-notch customer service, respond to guest inquiries, and resolve issues promptly. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Accountabilities
• Create a positive first impression for guests
• Handle orders efficiently, ensuring timely delivery
• Maintain a clean and organized workspace at all counter stations
• Assist guests in making menu selections, promoting add-on sales, and ensuring accurate order fulfillment
• Provide exceptional customer service, responding to guest inquiries and resolving issues promptly
Requirements
To succeed in this role, you must possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You should also be able to demonstrate your ability to follow proper cash handling techniques, including voids, refunds, coupons, and gift certificates.
