What are the responsibilities and job description for the Pape DW Inc is hiring: Service Writer / Advisor in Portland position at Pape DW Inc?
Job Description
Job Description
DITCH WITCH WEST – PORTLAND, OR
SERVICE WRITER / ADVISOR :
Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If so, we want to hear from you! Ditch Witch West, the premier capital equipment dealer in the West, is looking for a Service Writer to join their team.
At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU’LL DO
As our Service Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will enter and review service and warranty work orders, assist in shop workflow, check-in equipment for repair, pull parts for technicians, and assist customers.
To thrive in this role, you must love working in a team, be customer service focused, and have a winning attitude.
WHAT YOU NEED :
- Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
- Excellent customer relations and communication skills.
- Ability to perform at a high level in a fast-paced and team-oriented environment.
- Mechanical aptitude is a plus.
Compensation : $22-32 / hr (Depending on Experience)
Why work for Pape’ :
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Salary : $22 - $32
