What are the responsibilities and job description for the Service Writer / Advisor Job at Pape Machinery Inc in Yakima position at Pape Machinery Inc?
Job Description
Job Description
PAPE’ MACHINERY, INC. – AGRICULTURE & TURF DIVISION –
YAKIMA, WA
SERVICE WRITER / ADVISOR :
Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If you answered yes, we want to hear from you! Pape’ Machinery, the premier capital equipment dealer in the West, is looking for a Service Writer / Advisor to join their team in Yakima, WA.
At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU’LL DO
As our Service Writer / Advisor, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check in equipment for repairs, and assist customers. To thrive in this role, you must love working in a team, be customer service focused, and have a winning attitude.
WHAT YOU NEED :
- Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
- Excellent customer relations and communication skills.
- Ability to perform at a high level in a fast-paced and team-oriented environment.
- Mechanical aptitude is a plus.
Compensation : $19-32.87 / hr (Depending on Experience)
Why work for Pape’ :
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Salary : $19 - $33
