What are the responsibilities and job description for the Service Coordinator position at Pape Material Handling Inc?
Job Description
Job Description
PAPE’ MATERIAL HANDLING, INC. – SEATTLE, WA
SERVICE COORDINATOR :
Do you love working in an energetic, fast-paced environment? Do you want to be a part of a winning team? Are you a detail person, but also love working with people? If this sounds like you, we would love to hear from you! Pape’ Material Handling, the premier capital equipment dealer in the West, is looking for a Service Coordinator to join their team in the Seattle area.
At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU’LL DO :
As our Service Coordinator, you will be in a dynamic, multi-faceted role that ensures our customers have a great experience when they get their equipment repaired or serviced at Pape’. Your primary focus will be on filling warranty claims, but every day, you will be responsible for managing incoming and outgoing service department work, preparing warranty paperwork and monitoring reimbursements, providing excellent service to customers in person and on the phone, assisting with dispatching technicians, and more! To thrive in this role, you must be a detail person, enjoy working at a fast pace, and have a winning attitude.
WHAT YOU NEED :
- Excellent computer skills including Word, Excel, Outlook, and the ability to learn our internal computer systems.
- Excellent communication and customer relations skills.
- Ability to thrive in a team.
- Technical, leadership, and sales experience are preferred.
- Experience working directly with customers and knowledge of the material handling market are preferred.
- Must be able to occasionally lift and / or move up to 50 pounds.
Compensation : $22.67-32.87 / hr (Depending on Experience)
Why work for Pape’ :
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Salary : $23 - $33
