What are the responsibilities and job description for the Store Assistant Manager position at Paper Skyscraper?
Store Assistant Manager
Company:
- Paper Skyscraper
Location:
- Charlotte, NC
Pay/Hours: 40 hours/week - $17-20
Role Overview:The Retail Assistant Manager is pivotal for supporting the Store Manager by helping drive in-store sales and ensuring an unparalleled shopping experience for our customers at Paper Skyscraper. This role requires innovative strategy development, close collaboration with other departments, and effective team management.
Key Responsibilities:
Sales Strategy & Implementation:
- Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
- Set up advertising displays and arrange merchandise on counter or tables to promote sales
- Train staff on how to drive sales through consistent development of product knowledge and customer service standards
- Ensure compliance to policies and procedures and report concerns to senior management
- Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
- Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
- Help plan and execute visual merchandising strategies for store location(s), enhancing store aesthetics and shopper experience.
Planning & Reporting:
- Regularly update senior management on sales performance, customer feedback, and strategic adjustments
- Ensure consistent execution of company’s marketing and visual presentation
Customer Experience:
- Foster an environment where customers receive exceptional service and a memorable shopping experience
- Address customer complaints and feedback, implementing changes to enhance satisfaction when necessary
Team Management & Training:
- Recruit, train, and mentor sales professionals, ensuring they are equipped with the knowledge and tools needed to excel.
- Create and manage schedules for the sales team, ensuring adequate coverage during peak hours.
- Foster a positive, collaborative, and results-oriented team environment.
- Train sales professionals to effectively implement in-store promotions.
Qualifications:
- Proven experience in retail management, sales strategy, or a related field.
- Strong leadership skills with a passion for training and team development.
- Exceptional interpersonal and communication skills, with a focus on customer satisfaction.
- Ability to multitask and manage various projects simultaneously.
Reporting Structure:
- Reports to the Store Manager.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Charlotte, NC 28203 (Required)
Ability to Relocate:
- Charlotte, NC 28203: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20
