Product Manager

Paperless Parts provides the manufacturing industry with a SaaS platform that empowers the next generation of manufacturers to join the digital age. When manufacturers use our product, they free up valuable time for faster quoting and estimating, leading to increased profitability and reduced manual steps. From life-saving medical devices to critical components that unlock new depths of outer space, our customers produce parts that go into some of the world’s coolest and most impactful products. It is our mission to enable manufacturers with the technology they need to drive innovation forward.

We are a team of motivated and hardworking creators and doers. If you’re looking to have a direct impact on a Series B fast-scaling company that is revolutionizing an essential industry, read on and apply!

Responsible for adherence to all security and privacy requirements, rules and regulations and implement as required.

This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder.

About the Role

As a Product Manager, you will play a key role in the evolution of Paperless Parts, helping us build and deepen our insights as we aspire to build the best technology platform in manufacturing. This person will drive experiments through design thinking tools and agile methodology and be able to break down complex problems into simple solutions focused on important customer needs.

Why You'll Love Working Here

• Customer-Centric Focus: We put our customers at the center of everything we do. Your work will directly contribute to their success.
• Complex and Meaningful Challenges: Our software is used in critical industries like aerospace and defense, requiring robust, secure, and scalable solutions. You'll be solving problems that truly matter.
• Collaborative and Inclusive Culture: We believe that diverse teams build better products. Our culture emphasizes collaboration, continuous learning, and mutual respect.
• Growth Opportunities:  You'll have the opportunity to mentor others, influence technical direction, and grow with us as we scale

What You’ll Do:

• Responsible for understanding key drivers of customer problems, asking questions to get to the root of the issue and understanding the value and impact of solutions in order to prioritize tasks.
• Lead an agile technical team in solving customer problems with innovative solutions by establishing consistent decision making prioritization
• Work cross functionally to solicit input, influence decisions with data and research, and  anticipate questions by presenting well thought out presentations
• Proactively partner with colleagues to grow the knowledge of the team by sharing your subject matter expertise, while listening and learning from others
• Understand SaaS metrics collection and Data-Driven Hypothesis Testing
• Collaborate and work closely with the UX/UI designers, engineers and customer teams to deliver high quality work. Ensure customers are successful in solving problems around the delivered features.

What You'll Bring:

• 4 years' product development experience
• Curious, driven problem solving skills
• Strong communication and facilitation skills
• Demonstrated experience using Design Thinking and Agile methodologies
• Manufacturing industry experience preferred but not required
• Proven experience in one or more of the following:
• Understanding of modern application architectures
• B2B or B2C SaaS with a metrics-driven methodology
• Analytics, both data architecture and visualization technologies
• APIs to drive packaged and custom integrations
• Security & compliance best practices

Why Join Us?

• Impactful Work: Your contributions will power industries critical to our society and economy, making a real difference in the world.
• Continuous Learning: We invest in our people and offer opportunities to learn, grow, and advance their careers.
• Supportive Culture: Our team is our greatest asset, and we foster an environment where everyone can thrive.

This is a hybrid role based in our Boston office. 

Paperless Parts Life

Culture: At Paperless Parts, we value intentionality, persistence and relationships. We live and breathe these values every day. As a fast-growing company, we’re continually improving what we’ve built while still building from the ground up. 

Boston Office: Our office is full of energy; people regularly collaborate to solve complex problems. We recognize that people work well in different environments and have intentionally designed our office to provide collaborative spaces and quiet focus areas. Our height-adjustable desks are set up with additional monitors, and employees are provided with the latest Apple technology to support productivity. 

Our headquarters is located in downtown Boston, MA and easily accessible to most transit routes (Red/Blue/Orange/Green Line/South Station/North Station).

Encinitas Office: Our California office is our newest office which seats our West Coast sales team. The office has an open floor plan with several conference rooms to encourage collaboration with your colleagues in California and TV's to connect with those sitting in Boston or remotely. The office is walking distance from Downtown Encinitas, the Coaster train stop, and tons of activities on the 101.

Benefits: We value you and your family. With this in mind, full-time employees are provided:

• 100% coverage of health, dental, and vision for you and your dependent

• Competitive compensation philosophy

• Unlimited PTO

• 13 paid holidays

• Company-sponsored wellness stipend/free gym membership

• Pre-tax Commuter and FSA/Dependent Care FSA

• 401(k) plan

• Employee recognition program
  
  

Paperless Parts is committed to cultivating an equitable, inclusive, and supportive environment for all employees. We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers. Paperless Parts is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.