What are the responsibilities and job description for the GROCERY GENERAL CLERK FOOD 4 LESS RIO LINDA #15 position at PAQ INC. FOOD 4 LESS?
Job Title: General Clerk
Location: PAQ, Inc, Store Location, On-Site
Reports To: Manager, Comboor Grocery
Employee Type: Regular, Full-Time
Exemption Type:Non-Exempt
Travel Required: No
Wage Scale: Clerk Level
Updated:07/28/2024
Job Summary:
The General Clerk assiststhe Combo or Grocery Manager in cleaning, stocking, and managing the sales floor's day-to-day operations. They also contribute to a positive customer shopping experience and maintaindepartment quality standards.
Essential Functions of the Position:
Replenishes products in various departments as directed.
Collects shopping carts and cleans parking lots throughout shift.
Checks displays and shelves for any out-of-stock products to refill for customer purchases.
Helps customers locateitems and carryout purchases as needed.
Moves products in and out of storage areas for proper display and storage of goods,including in refrigerating storage boxes.
Assistsin maintaininginventory control to ensure freshness, product quality, and turnover for maximum sales and to minimize out-of-stockor overstocked products.
Returns all products to shelves that customers have moved or returned before purchase, often called “go-backs.”
May assistwith the accuracy and efficiency of online customer orders.
Sweeps store hourly by following store maps of each section and properly documenting sweeps by scanning QR codes throughout the store.
Maintains store cleanliness inside and out, including bathrooms and trash cans.
Handles damaged and spoiled products according to company policy and assistsin controlling the level of damaged goods.
Monitors expirationdates of labeled goods to ensure only fresh products are available for customer purchase.
Assistsin ensuring a favorable department image to customers by maintaininga clean, attractive,and friendly department.
Reportmalfunctioning refrigeration or equipment to store management immediately.
Greets all customers and provides prompt and courteous service.
Perform other duties as assigned.
Knowledge:
Understanding of customer service best practices and strategies to enhance customer engagement.
Awareness of grocery products and categories to handle and store items correctly.
Knowledge of OSHA guidelines and other relevant health and safety regulations.
Skills:
Strong communicationskills to interact effectively with customers and team members.
Proficiencyin using inventory management software, barcode scanners, and other warehouse technologies.
Abilities:
Ability to maintainorganized storage areas and manage inventory efficiently.
Ability to identifyand resolve issues related to inventory discrepancies or storage problems.
Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
Aptitude for making informed decisions quickly, often in high-pressure environments.
Physical Requirements:
Stand and walk for extended periods, typically 8-hour shifts.
Lift and carry items up to 25 pounds frequentlyand up to 50 pounds occasionally.
Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products.
Climbing ladders to perform warehousetasks at elevated heights.
Ability to perform tasks that require fine motor skills, such as using tools or handling small objects.
Operate equipment to move or store products and displays.
Maintain clear communication with customers and team members.
Move quickly and efficiently to assistcustomers and manage workload.
Maintain physical stamina to work in a fast-paced environment.
Work Conditions:
Work Hours: Vary, with availability requiredon weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.
Environment: Indoor, climate-controlled,with adequate lighting and ventilation.
Primary Work Stations: Work within the grocery store environments, which include various sections such as the sales floor, backrooms, and exterior areas.
Dress Code: Professional and presentable attire as determinedby store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair,and not faded.
Exposure: May be exposed to moving mechanical parts and cleaning chemicals.
Noise Level: Usually lowto moderate, with occasional loud periods from customers, store announcements, and equipment.
Interaction: Constant interaction with customers and team members in a fast-paced retail environment.
Minimum Qualifications:
Education: High school diploma or equivalent.
Experience: Over oneyear of Grocery Clerk experience is preferred.
Complete the company’s OSHA-accreditedforklift training.
Company Employment Policies:
PAQ, Inc is an “At-Will” employer.
PAQ, Inc is an Equal Opportunity Employer (EOE).
Salary : $17 - $22