What are the responsibilities and job description for the Maintenance Operations Coordinator position at Para Home Services?
Are you experienced in customer service, scheduling, dispatch, and construction or maintenance work? If so, this could be the perfect opportunity for you!
Para Home Services is seeking an Operations Coordinator to join our growing home maintenance business. In this role, you will engage directly with customers to assess their needs, provide job bids, schedule maintenance teams, and create detailed summaries of completed work. We offer reasonable hours, ample growth opportunities, and solid benefits.
As a forward-thinking startup, Para Home Services is dedicated to revolutionizing the home maintenance experience through our innovative membership model. We are passionate about delivering exceptional care for our customers’ homes, ensuring that every detail is meticulously managed with a personal touch. Our commitment to excellence drives us to provide unparalleled service, making home maintenance seamless and stress-free for our members.
Key Responsibilities
- Assess customer requests and determine the most effective solutions
- Prepare bids and coordinate scheduling for maintenance teams
- Provide administrative support, write visit summaries, and manage follow-up actions
- Maintain technician inventory and place orders as needed
Qualifications
- [REQUIRED] Solid knowledge of home maintenance and renovation topics
- Strong computer skills and proficiency with computerized systems
- Excellent customer support skills, with a focus on problem-solving
- Experience in calendar management and scheduling
- Familiarity with phone systems and effective call handling
Apply today to become an Operations Coordinator and contribute to our team’s success!
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Expected hours: No less than 20 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Weekends as needed
Application Question(s):
- Are you competent at home repair? Do you know how long it takes to patch drywall, clean the gutters on a 3000sf house, and replace a flapper assembly in a running toilet?
- Are you comfortable with front-line customer interactions? Can you explain things well and earn a customer's trust when they are dealing with a challenging issue?
Experience:
- Applied: 5 years (Required)
Work Location: In person
Salary : $25 - $35