What are the responsibilities and job description for the Apply Today *AM/PM Servers* Second Bar + Kitchen - Austin Bergstrom Airport position at Paradies Lagardère Travel Retail?
POSITION DESCRIPTION
POSITION TITLE : Server
EMPLOYMENT CLASSIFICATION : Non-Exempt
POSITION REPORTS TO : General Manager
DEPARTMENT : Dining
POSITION DESCRIPTION SUMMARY :
The Server's role is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external guest. This also includes friendly and timely interaction with each guest, suggestive selling, answering questions, taking and delivering the guests' order and following up to ensure each guest receives their correct food and / or drink order.
DUTIES AND RESPONSIBILITIES :
- Exceed First Class Service standards and behavior with every guest, business partner and peers.
- Treat guest and peers in accordance with the core values of the company.
- Present the menu, answers questions, and makes suggestions regarding food and service.
- Observe guests to respond to any additional requests and determine when meal has been completed.
- Knowledgeable and enthusiastic about the restaurant's menu and products.
- Totals bill accepts payment following established guidelines.
- Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
- Know all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts.
- Build guest loyalty and enhance selling skills through the use of available training materials.
- Maintain clean organized work environment.
- Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation.
- Responds appropriately to guest concerns.
- Complete all side work duties which may include sweeping and mopping.
- Maintain current adult beverage certification. Ensure responsible service of alcohol.
- Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
- Other duties as assigned.
POSITION QUALIFICATIONS :
