What are the responsibilities and job description for the Airport Retail- Zone Manager/ Warehouse Supervisor position at Paradies Lagardere?
Position Description:
At Paradies Lagardre, Zone Managers play a crucial role in the daily execution of our Mission Statement, focusing on delivering exceptional service to every customer. They perform training functions, oversee merchandising standards, and provide overall supervision within assigned Zones.
Duties and Responsibilities:
Position Qualifications:
At Paradies Lagardre, Zone Managers play a crucial role in the daily execution of our Mission Statement, focusing on delivering exceptional service to every customer. They perform training functions, oversee merchandising standards, and provide overall supervision within assigned Zones.
Duties and Responsibilities:
- Exceed First Class Service standards with every interaction, ensuring a positive experience for customers, business partners, and peers.
- Perform all register operations, adhering to Standard Operating Procedures, and ensure Loss Prevention measures are in place.
- Lead opening and closing procedures for all stores, guaranteeing seamless transitions.
- Direct the replenishment of merchandise and supplies, maintaining stockroom organization and participating in receiving functions.
- Ensure consistent execution of store merchandising standards, adhering to company guidelines.
- Coordinate and monitor staffing levels to maximize sales and service potential.
- Achieve sales goals by implementing promotional programs, executing special events, and adhering to company performance metrics.
- Direct, coach, and train Associates in their daily job assignments, promoting growth and development.
- Represent the company by fostering strong relationships within the airport community, driving business success.
- Contribute feedback on Associate reviews and provide input on counseling sessions.
Position Qualifications:
- High school diploma or equivalency required; Bachelor's degree preferred.
- Ability to work various shifts in a 7/365 day environment, with a minimum of 45 hours per week (including 5 hours OT).
- Excellent customer service skills and proficiency in the English language.
- Strong interpersonal and organizational skills, with the ability to motivate others and prioritize tasks effectively.
- Self-starter able to adapt to unexpected situations, demonstrating resilience and flexibility.
- Proficiency in reading, writing, mathematics, cash handling, and reporting.
- Computer literacy and working knowledge of MS Office are preferred.
- Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and applicable Department of Transportation requirements.
- Standing for extended periods, working in varying temperatures, and lifting a minimum of 40 lbs. are essential duties.
- The ability to perform essential job functions, including standing, bending, reaching, climbing a ladder, and walking long distances, is also required.
