UTILITY / JANITORIAL - DTW AIRPORT FOOD COURT

Position Description Summary :

The Crew Member is responsible for daily execution of the Mission Statement and are responsible for delivering great and friendly guest experiences to ensure guests have a First Class Customer Service Experience. They prepare products according to operational and quality standards and maintain a clean, fast paced environment. They work as part of a team to meet our Guests needs and give them a reason to come back.

Duties And Responsibilities :

• Hold guests at highest priority and ensure each guest is highly satisfied with his / her experience.
• Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems.
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws.
• Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas (sweeping, mopping and washing dishes)
• Ensure quality-adhere to recipe
• Able to learn and execute multiple tasks.
• Prepare all products following appropriate recipes and procedures.
• Other duties as assigned

Position Qualifications :

Qualifications

Behaviours

Preferred

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivation

Preferred

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization