What are the responsibilities and job description for the ERP Business Analyst - Infor Syteline / CSI position at Paradigm Group, Inc.?
ERP Business Analyst – Infor Syteline / CSI
Houston, TX (Hybrid – Remote/Warehouse Site)
We’re looking for an experienced ERP Business Analyst to join our growing team and play a critical role in both the day-to-day support of our existing Infor Syteline ERP system and our long-term transition to Infor CloudSuite Industrial (CSI).
This is a hybrid role based in Houston, TX. While we don’t currently have an office, you’ll need to spend some time onsite at our manufacturing facility near BW8 and Highway 288 on Houston’s south side.
Responsibilities:
- Provide day-to-day support for our current Infor Syteline users across multiple business functions.
- Play a key role in our Infor CSI (CloudSuite Industrial) implementation project, which will span the next 2–3 years.
- Serve as a trusted advisor and coach for ERP users during a period of significant system and process change.
- Work closely with teams involved in Customer Order to Cash, Procurement to Pay, and Manufacturing/Shop Floor business processes.
- Help define and refine business processes and workflows within the ERP system using its built-in configuration tools.
- Assist in integration, testing, user training, and documentation as part of the CSI transition.
Requirements:
- 5–10 years of experience with Infor Syteline ERP (on-premise and/or cloud).
- Solid understanding of business processes in areas such as customer service, procurement, inventory, production, and shop floor operations.
- Strong communication skills with a “bedside manner” approach – you’ll be guiding users through significant change and need to be approachable, empathetic, and patient.
- Technically adept – while deep development isn’t required, knowledge of APIs, integrations, SQL Server, and basic data querying is a definite plus.
- Comfortable working in a hybrid environment with periodic travel to the Houston facility as needed.
Preferred:
- Prior experience with Infor CSI (CloudSuite Industrial – cloud version of Syteline).
- Background working in a manufacturing environment.
- Experience in change management or user training during ERP transitions.
If you're passionate about ERP systems, enjoy working with end users, and want to be part of a transformative project from the ground up, we’d love to hear from you.
