What are the responsibilities and job description for the Front Desk and Insurance Coordinator position at Paradigm Oral Surgery?
We value your skills and experience as a Designated Phone Coordinator at Paradigm Oral Surgery. You will be responsible for delivering top-notch patient care, ensuring seamless interactions with patients, and maintaining our high standards of service.
Key Accountabilities
- Manage Incoming Calls:
- Respond to patient inquiries and address their concerns.
- Transfer calls to relevant staff members or departments when necessary.
- Schedule Appointments:
- Coordinate appointment scheduling, including confirmations and reminders.
- Update patient records and schedules accurately.
- Resolve Patient Concerns:
- Identify and address patient concerns in a timely and professional manner.
- Escalate complex issues to management for resolution.
