What are the responsibilities and job description for the Medical Office Support Specialist position at Paradigm Oral Surgery?
About Us
At Paradigm Oral Surgery, we pride ourselves on providing exceptional patient care and a supportive work environment. Our team of dedicated professionals is committed to delivering top-notch oral surgery services in a comforting environment.
Job Summary
We are seeking a highly organized and detail-oriented Treatment Coordinator to join our elite oral surgery practice. As a Treatment Coordinator, you will play a vital role in scheduling appointments, managing patient flow, and providing exceptional customer service to patients, referring offices, and team members.
Responsibilities
- Greet patients and answer phone calls in a professional and courteous manner
- Schedule appointments and manage patient flow to ensure efficient use of clinical time
- Provide cost estimates and collect patient payments in accordance with company policies
- Collaborate with the clinical team to ensure seamless communication and coordination of patient care
- Provide exceptional customer service to patients, referring offices, and team members via phone, in person, or electronically
Requirements
- Basic office skills, including typing and filing
- Understanding of dental terminology
- Bilingual ability in Spanish
- Strong organizational and communication skills
Benefits
- A competitive hourly wage
- Opportunities for career growth and professional development
- A comprehensive benefits package, including health, dental, and vision insurance
- An employee assistance program for support with work-life balance
