Dishwasher

MISSION: Improving the lives of seniors; one resident at a time!

SUMMARY:

Performs designated work and cleaning routines for the dietary department.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Necessary accommodations will be provided in compliance with the Americans with Disabilities Act and state or local law.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performs defined work routines, using various dietary utensils, supplies and equipment as assigned by the director. Work routines may include dishwashing pot and pan washing, cleaning, preparing foods for steamtable/serving area, working in serving area, and serving the dining room.
• Follows established reporting procedures for the following:
• • Inform supervisor of supply or equipment needs
  • Any damaged or loose fixtures, flooring or equipment
  • Any unsafe or malfunctioning equipment
  • Any conditions conducive to breeding insects rodents or other vermin

· Cleans equipment, work areas, and dining room as assigned

· Fills water coolers, coffee stations and snack stations as assigned

· Follows defined safety codes while preforming all duties and follow infection control procedures

· Understand fire and disaster plans and follow established procedures during drills and emergencies.

· Takes direction from the cook in charge in absence of the dietary director.

· Works with all member of the dietary team as well as other departments

· Sets tables according to usual guidelines in fine dining

· Takes orders from residents and relays information to the cook per protocols

· Delivers food to tables and continues to check on residents throughout the meal for additional requests

· Clears tables and clears tables after meals

· Treats residents and guests with respect and displays kindness and compassion.

· Monitor and record food temperatures to ensure food safety.

• Rotate and store food supplies.
Monitors dining room and calls for nursing staffs should they notice any resident needs medical attention.

EDUCATION/EXPERIENCE REQUIRED:

· High school diploma or GED required.

KNOWLEDGE/SKILLS REQUIRED:

· Reliability and discretion

· Excellent customer service skills

· Excellent verbal and written communication skills and is proficient in the use of the English Language in verbal and written form.

· Excellent telephone skills

· Use of computer systems and programs (Microsoft office, access control, point of sale)

· Excellent organizational skills

· Problem solving skills

· Initiative and the ability to ‘make things happen’

· Attention to detail

· Ability to multitask

· Ability to remain calm and pleasant in spite of difficult circumstances or personalities

· K nowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

· Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

· Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

LICENSURE/CERTIFICATION REQUIRED:

CPR certification

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.

SUPERVISORY RESPONSIBILITY:

This position is not responsible for supervising other employees.

TRAVEL:

There is no travel required.

WORK AUTHORIZATION/SECURITY CLEARANCE:

Not applicable.

AFFIRMATIVE ACTION/EEO STATEMENT:

Paradise Pointe of Ormond Beach LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MISSION/VALUES:

Team members must conform to all Paradise Pointe organizational and departmental policies and procedures including but not limited to:

· Mission - Improving the lives of seniors; one resident at a time!

· Vision - To become a world class organization focused on enhancing the lives of seniors. Using evidenced based studies and practices, we will provide seniors the opportunity to remain independent as long as possible while maintaining optimum health and wellness. When help is needed, we will provide compassionate quality care and services using the best technology, best staff, and best principles for the aging adult.

· Core Values

o P assion

o A ccountability and integrity

o R esident Centered

o A ctive Community

o D ignity and Respect

o I nnovation

o S afety and security

o E xcellence

· Code of Conduct as outlined in the “Guidelines for Employees” handbook

SERVICE STANDARDS:

Displays core values in all situations with residents, family members, other team members, and vendors.

Treats others with kindness and compassion while respecting the opinions of others.

Comes to work with a positive attitude and is joyful when dealing with residents and family members. Remembers that work with seniors is challenging and fun but that at some times may be difficult when they are dealing with diseases like dementia and Alzheimer’s. Is able to maintain composure and kindness even in difficult situations.

Establishes and maintains a history of regular attendance; makes appropriate use of PDO and observes department call-in procedures for absence; establishes and maintains punctual work habits. Exhibits timely arrival and departure and dependable time habits including meal and other breaks.

Attends and participates in mandatory facility-wide and department training/meetings as required. Is able to demonstrate and apply knowledge of fire, safety, security, and disaster procedure regulations as presented in orientation, outlined in the safety manual, and as pertains to each work area.

Required to respond to emergency situations (i.e. disasters, hurricanes, etc.) by reporting to department and staying until the crisis is over or your position is covered by incoming personnel. This is a mandatory requirement. Refusal to respond may result in termination.

Contributes to the successful achievement of department-stated goals and objectives and will facilitate staff cohesiveness and communication.