What are the responsibilities and job description for the Room Attendant position at Paragon Hotel Company?
Description :
Principle Responsibilities & Position Purpose :
To maximize guest satisfaction by providing neat and clean guests rooms in accordance with standards of the hotel. Responsible for the usage and organization of supplies. Understands and implements the Pledge (Mission), Values and culture at all time
Pre-Requisites (Requirements) :
- Rotating days off, must be available to work weekends
- 1 years of experience in a branded, quality hotel preferred but not necessary
- High School diploma or equivalent of same
- Must display professionalism and have characteristics of honesty and trustworthiness
- Must have excellent attendance and punctuality
Work Environment & Context :
Holidays, weekends, and evenings
Requirements :
Required Knowledge, Skills, and Abilities :
Knowledgeable in :
Skills :
Abilities :
Additional Info :
Essential Functions :
1. Daily clean and return vacant dirty rooms to a vacant ready status and return occupied dirty rooms to an occupied clean status.
2. Maintain a clean and orderly housekeeping cart.
3. Report any discrepancies to the Housekeeping Department Supervisor.
4. Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling
5. Insures quality and quantity of the contents of the linen closet by organizing and cleaning it
6. Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner
7. Insures safety and maximum security
8. Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. associate lounge and locker room, public areas, stairwells, and back of the house area).
9. Respond to guest requests and inquiries immediately.
10. Have a thorough knowledge of emergency procedures.
11. Other duties as assigned, of which the associate is capable of performing.
Positions for Possible Future Advancement :
The next step for this position is in a training capacity. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion. Once that is achieved, the individual may qualify to be promoted to a Housekeeping Supervisor / Executive Housekeeper.
