What are the responsibilities and job description for the Hardware and Software Maintenance Expert position at Paragon IT Professionals?
Automation Systems Support Specialist
We are looking for a skilled automation systems support specialist to support our premier client's international fleet of automation systems, hardware, software, and documentation for Research Seed Production (RSP) Seed Processing Systems, Seed Filling Systems, and Seed Handling Systems.
**Job Description**
Intake and processing of service requests (JIRA Service Desk). Solving hardware, software, server, and database issues. Support document creation and maintenance (Confluence). Direct user training and support.
The ideal candidate must have an Associate's degree, 3 years support experience, or equivalent experience in a technology field.
We are looking for a skilled automation systems support specialist to support our premier client's international fleet of automation systems, hardware, software, and documentation for Research Seed Production (RSP) Seed Processing Systems, Seed Filling Systems, and Seed Handling Systems.
**Job Description**
Intake and processing of service requests (JIRA Service Desk). Solving hardware, software, server, and database issues. Support document creation and maintenance (Confluence). Direct user training and support.
The ideal candidate must have an Associate's degree, 3 years support experience, or equivalent experience in a technology field.