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IT Service Delivery Professional

Paragon IT Professionals
Johnston, IA Full Time
POSTED ON 3/23/2025
AVAILABLE BEFORE 4/17/2025
Solution Delivery Professional
Paragon IT Professionals seeks a highly skilled solution delivery professional to support our international fleet of automation systems, hardware, software, and documentation for Research Seed Production (RSP) Seed Processing Systems, Seed Filling Systems, and Seed Handling Systems.

**Key Responsibilities**
Solving complex technical issues related to hardware, software, servers, and databases. Creating and maintaining support documentation. Providing direct user training and support. Intake and processing of service requests.

The ideal candidate must be bilingual in English and Portuguese, have customer service experience, and knowledge of SQL and relational databases.

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