What are the responsibilities and job description for the IT Service Delivery Professional position at Paragon IT Professionals?
Solution Delivery Professional
Paragon IT Professionals seeks a highly skilled solution delivery professional to support our international fleet of automation systems, hardware, software, and documentation for Research Seed Production (RSP) Seed Processing Systems, Seed Filling Systems, and Seed Handling Systems.
**Key Responsibilities**
Solving complex technical issues related to hardware, software, servers, and databases. Creating and maintaining support documentation. Providing direct user training and support. Intake and processing of service requests.
The ideal candidate must be bilingual in English and Portuguese, have customer service experience, and knowledge of SQL and relational databases.
Paragon IT Professionals seeks a highly skilled solution delivery professional to support our international fleet of automation systems, hardware, software, and documentation for Research Seed Production (RSP) Seed Processing Systems, Seed Filling Systems, and Seed Handling Systems.
**Key Responsibilities**
Solving complex technical issues related to hardware, software, servers, and databases. Creating and maintaining support documentation. Providing direct user training and support. Intake and processing of service requests.
The ideal candidate must be bilingual in English and Portuguese, have customer service experience, and knowledge of SQL and relational databases.
