Resident Experience Coordinator

Transforming the Resident Experience
We're seeking a Resident Experience Coordinator to join our residential team. In this role, you'll be responsible for transforming the resident experience through effective communication, relationship-building skills, and a passion for delivering exceptional customer service.

Your Key Responsibilities
In this exciting role, you'll have the opportunity to make a real difference in the lives of our residents. Key responsibilities include:

• Developing and implementing strategies to enhance the resident experience.
• Conducting regular touchpoints with residents to gather feedback and address concerns.
• Working closely with our leasing team to identify new business opportunities and drive revenue growth.
• Participating in community events and activities to foster a positive and engaging living experience.
• Collaborating with other departments to ensure seamless delivery of services and support.

What We're Looking For
We're seeking a motivated and results-driven individual who is passionate about delivering exceptional customer service and transforming the resident experience. Key qualifications include:

• 1 year of customer-facing experience in a sales or customer service capacity.
• A proven track record of delivering exceptional customer service and meeting sales targets.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with property management software and systems.