What are the responsibilities and job description for the Alarm Monitors NC position at Paragon Systems?
Alarm Monitor Position
The Alarm Monitor position and associated services provide 24/7 monitoring and troubleshooting of all alarm and closed-circuit television (CCTV) systems installed and annunciating at designated high-profile facilities.
Key Responsibilities:
- Monitor CCTV screens trained on sensitive areas/critical assets for a variety of security reasons.
- Analyze images displayed of an authorized or unauthorized presence within the range of the CCTV camera.
- Immediately supply information to the proper agency concerning unauthorized activity/activation based on images displayed on CCTV and dispatch proper units to the scene.
- Monitor and/or operate electronic security systems involving numerous alarm panels/monitors, callboxes, maintenance-related items, intrusion detection systems, video motion detection systems, and various security alarms.
- Set and/or reset alarms activated to ensure the alarm was not a malfunction.
- Immediately provide information to the proper activity of an alarm activation and ensure dispatch of proper units to the location.
- Ensure all communication and alarm systems are in proper working order and when found defective, initiate immediate corrective action, ensuring that operations are not affected.
- Maintain records as required by standard operating procedures (SOP) and coordinate closely with the site-based Security Manager and/or other facility representative.
