Implementation Analyst

Introduction

Do you have the career opportunities as an Implementation Analyst you want with your current employer? We have an exciting opportunity for you to join Parallon which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as an Implementation Analyst where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Seeking an Implementation Analyst, who is actively engaged in end-user interaction, workflow analysis, design, build, training, and on-site support to implement the Physician Practice Management System (PPMS) functionality and Parallon Physician Service Center business processes and compliance standards. The Analyst consistently executes the Parallon implementation approach, including risk and issue identification, mitigation and resolution, travels to each site to meet with end users, and acts as a primary contact for system users during the Implementation phase of the project. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!

What you will do in this role:

• Assists the Implementation Management and primary Implementation Analyst in conducting the introductory meeting with practice staff and physicians to introduce the project and educate the practice about the implementation process and expectations.
• Works with Service Center and Practice resources to understand workflow and business processes to successfully implement the Parallon system/process solution for the client.
• Executes implementation tasks for assigned practices following the Parallon standard implementation toolkit. Provides control and status of implementation tasks according to project schedule.
• Conducts client-specific workflow analysis and design, documenting current state workflows and assisting the client in making future-state workflow decisions based on the successful use of the application and Parallon processes.
• Develops training plan and delivers training to client staff and physicians, following the specified Parallon training standards.
• Functions as primary liaison between the client and support departments/teams.
• Provides regular status reports to key Program Management and end users .
• Drives resolution of end user issues and works with all parties to prioritize issues and offer solutions.
• Trains and supports appropriate use of the application, utilizing expert knowledge of the physician revenue cycle and Parallon processes.
• Works with physicians, business staff, and other clients to understand and research customization requests.
• Provides on-site go live support.
• Coordinates the transition of the practice to support model following agreed upon post go live support period to insure smooth transition.
• Establishes and monitors key success criteria and helps to collect return-on-investment metrics.
• Adheres to Parallon on-boarding activities, including train-the-trainer, and competency assessments.
• Attends regularly scheduled meetings with Implementation team including conference meetings and on-site group meetings.

What qualifications you will need:

• Bachelor’s degree in Business or related field required; equivalent work experience may substitute education requirements.
• Minimum 1-2 years related experience preferred; relevant education may substitute for the experience requirement.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Implement Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.