Staffing Efficiency Director

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Director Staffing Efficiency today with Parallon.

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a Director Staffing Efficiency. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

As the Director Staffing Efficiency, you are responsible for supporting the strategic direction and performance improvement initiatives associated with Parallon service lines and other units engaged with the Parallon Operations Analytics team. You will work cross-functionally with department Directors and Executive Leadership to optimize the organization’s daily staffing and drive continuous improvement.

In this role, you will:

• Own/Champion the labor management analysis process including but not limited to productivity and other labor metrics such as Man-hour stats, FTE data, etc.
• Ensure service line departments staff appropriately for actual and projected account volumes including developing and monitoring staff scheduling practices.
• Serve as the program owner for Parallon Productivity and Capacity Management tools.
• Continually monitor productivity goals to ensure they are appropriate.
• Minimize use of overtime, temp labor and other premium labor through management practices.
• Analyze business processes to identify potential issues or opportunities for cost savings in labor management and propose solutions to Service Line Department Directors and Executive Leadership.
• Work closely with HR to ensure best practice in timely and appropriateness of PAF’s and requisitions including the timely hiring and training of staff.
• Support assigned departments by providing weekly and monthly productivity data analysis.

What qualifications you will need:

• Bachelor’s Degree in Management or Industrial Engineering, Mathematics, Statistics, Accounting or Finance. Degree requirement may be substituted by current enrollment in a Bachelor Degree program or equivalent work experience with CEO approval.
• Minimum seven years’ experience in related area with two of these years being in a role as a Staffing leader.
• Staff management experience which includes in-depth knowledge of staffing metrics.
• Experience with mathematical concepts: ratios, productivity, work units, accounts receivables, etc. as well as basic knowledge of business and management principles involved in staffing, scheduling, timekeeping, human resources, and payroll.
• Experience within healthcare provider finance operations, operational consolidation and shared services a plus.
• Proficiency using SQL, DAX or Microsoft’s Power Platform (Power BI, Power Apps, Power Automate) a plus.

"Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Director Staff Efficiency opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.