Director of Operations

Role Description

This is a full-time on-site role for a Director of Operations located in Sioux Falls, SD. The Director of Operations will be responsible for managing day-to-day operations, overseeing team management, planning chapter events, budgeting, and ensuring high levels of customer service.

Qualifications

• Great organizational and communication skills
• Working knowledge of office equipment
• Operations Management and Budgeting skills
• Analytical Skills
• Team Management
• Customer Service skills
• Excellent computer literacy of Microsoft Outlook, Zoom, Excel, and Word
• High School Diploma or equivalent required
• Strong leadership and decision-making abilities

Ability To

• Work Independently
• Interpret policy and make sound decisions
• Communicate information clearly and concisely in oral and written form
• Perform multi-tasks with frequent interruptions
• Establish and maintain effective and cooperative working relationships with others
• Utilize computers for database generation and word processing

General Function

The Office Manager & Administrative Coordinator provides comprehensive financial, administrative, secretarial, and clerical support to NCCPVA. This role ensures the efficient operation of the office, supports all NCCPVA programs, and serves as a primary point of contact to the Executive Director and members of the NCCPVA.

Key Responsibilities:

Financial Management

• Works closely with the Executive Director & Treasurer to oversee the organization's financial operations.
• Manages day-to-day financial transactions, including processing payments, maintaining custody of corporate checks, and overseeing financial records.
• Collaborates with auditors hired by the Board of Directors and makes recommendations to the Executive Director & Finance Committee regarding external audits.
• Reviews and approves or rejects invoices, reimbursement requests, and other financial obligations.
• Works with the bookkeeper to prepare monthly financial reports in the approved format for review by the Executive Director, Treasurer and Board of Directors.
• Provides financial recommendations to the Executive Director, Finance Committee and Treasurer as needed.
• Prepares the annual budget for review and submission to the Executive Director, Finance Committee and Board of Directors.
• Makes weekly or as-needed bank deposits.

Volunteer Coordination

• Works with the Executive Director, President, Program Managers, Volunteer Manager, and Board Members to recruit, support, and oversee volunteers.
• Requests volunteer assistance from the Executive Director & Board of Directors as necessary.

Office Administration & Reception

• Serves as the office receptionist, maintaining a professional and welcoming environment.
• Answers incoming calls in a courteous manner and directs inquiries appropriately.
• Sorts, date-stamps, and routes incoming mail.
• Maintains organized office records, files, and chapter manuals.
• Assists in drafting letters, reports, and other correspondence.
• Prepares and manages bulk mailings, including delivery to the post office.
• Operates standard office equipment and computer systems efficiently.

Communication & Events

• Coordinates the printing and distribution of the Chapter newsletter and other materials.
• Manages the office petty cash account and associated records.
• Submits grant requirements and ensures compliance with reporting guidelines.
• Organizes and oversees all Chapter fundraising activities.
• Plans and coordinates Chapter events, including fishing trips, hunting excursions, holiday celebrations, and other special programs.

Board & Governance Support

• Maintains and records minutes for all Chapter meetings.
• Performs additional duties as assigned by the Chapter Executive/GRD Director and President.

Compensation & Benefits:

Probationary Period (First 90 Days)

• Hourly Rate: $31/hour
• Schedule: Tuesday – Friday, 9:00 AM – 3:15 PM (6.25 hours/day)

Post-Probation (Salaried Position):

• Starting Salary: $52,000 annually
• Schedule: Monday – Friday, 8:30 AM – 4:00 PM (7.5 hours/day)
• 401-K match of 2%
• Personal Leave Accrued Monthly: 11.25 hours
• Sick Leave Accrued Monthly: 7.5 hours

If interested in interviewing, please email updated resumes to info@ncpva.org or submit through LinkedIn. If you have questions about the job opening, call our office at 605-336-0494.

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Ability to Commute:

• Sioux Falls, SD 57104 (Required)

Work Location: In person

Salary : $52,000