What are the responsibilities and job description for the Hotel Manager position at Param Hotel Group?
Overview
We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will possess a strong background in hospitality management and demonstrate exceptional leadership skills. As the Hotel Manager, you will ensure that guests receive outstanding service while maintaining operational efficiency and profitability. Your role will involve managing staff, enhancing guest relations, and ensuring compliance with industry standards.
Duties
- Oversee all aspects of hotel operations, including front desk management, housekeeping, and maintenance.
- Ensure high levels of guest satisfaction by providing exceptional guest services and addressing any concerns promptly.
- Manage hotel staff through effective training, scheduling, and performance evaluations.
- Conduct night audits to ensure accurate financial reporting and compliance with hotel policies.
- Develop and implement operational procedures to improve efficiency and enhance the guest experience.
- Maintain strong communication with guests, staff, and vendors to foster a positive environment.
- Collaborate with human resources to recruit, train, and retain qualified personnel.
- Monitor inventory levels of supplies and equipment to ensure adequate stock for operations.
Skills
- Proven experience in hotel management or a similar role within the hospitality industry.
- Strong guest services skills with a focus on building positive guest relations.
- Knowledge of front desk operations and phone systems to manage inquiries effectively.
- Familiarity with night audit procedures to ensure financial accuracy.
- Multilingual abilities are a plus for enhancing communication with diverse guests.
- Excellent leadership skills with the ability to motivate and manage a team effectively.
- Strong organizational skills with attention to detail in all aspects of hotel operations.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
Join our team as a Hotel Manager and play a crucial role in delivering an exceptional experience for our guests while leading a dedicated team in the hospitality industry.
Job Type: Full-time
Pay: From $52,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Nights as needed
- Night shift
- On call
- Overnight shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel management: 3 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Salem, OR 97301 (Preferred)
Ability to Relocate:
- Salem, OR 97301: Relocate before starting work (Preferred)
Work Location: In person
Salary : $52,000