Customer Service and Sales Associate

P*aramount Manufactured Sales Inc. is a leading provider of high-quality manufactured homes in the Inland Empire area. We are committed to helping our customers find the perfect home to meet their needs and budget. We are currently seeking a motivated and customer-focused Sales and Customer Service Associate* to join our dynamic sales team.

This is a Tuesday through Saturday position offering a base salary plus an attractive commission structure.

Location: 11759 Magnolia Avenue, Riverside, CA 92503

Schedule: Tuesday - Friday 10:00 am - 5:00 pm and Saturday 11:00 am - 3:00 pm

Responsibilities:

• Sales:
• Greet and qualify prospective customers visiting the sales center or responding to inquiries.
• Understand customer needs, preferences, and financial capabilities to recommend suitable manufactured home models and options.
• Conduct engaging and informative tours of model homes and the sales center.
• Present pricing, financing options, and promotional offers clearly and professionally.
• Guide customers through the sales process, including contract negotiation and completion.
• Follow up with leads and prospects to nurture relationships and close sales.
• Meet and exceed monthly and quarterly sales targets.
• Stay up-to-date on product knowledge, industry trends, and competitor offerings.
• Participate in sales meetings and training sessions.
• Customer Service:
• Provide exceptional customer service throughout the entire home buying journey.
• Build rapport and maintain positive relationships with customers.
• Act as a primary point of contact for customer inquiries, concerns, and requests.
• Coordinate with internal departments (e.g., finance, construction, delivery) to ensure a smooth and efficient customer experience.
• Assist customers with paperwork, documentation, and understanding the purchase agreement.
• Address and resolve customer issues and complaints in a timely and professional manner.
• Follow up with customers after the sale to ensure satisfaction and solicit referrals.
• Maintain accurate customer records and communication logs.

Qualifications:

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Proven track record of success in sales and customer service, preferably within the real estate, manufactured housing, or related industry.
• Excellent communication, interpersonal, and presentation skills.
• Strong negotiation and closing skills.
• Customer-centric attitude with a passion for providing exceptional service.
• Ability to build rapport and establish trust with customers.
• Strong organizational and time management skills.
• Proficiency in basic computer applications (e.g., CRM software, Microsoft Office Suite).
• Ability to work independently and as part of a team.
• Valid driver's license and reliable transportation.
• Knowledge of manufactured home construction, financing, and regulations is a plus.
• SPANISH A PLUS

Compensation and Benefits:

• Competitive base salary.
• Attractive commission structure with uncapped earning potential.
• IRA

To Apply:

Interested candidates are encouraged to submit their resume and cover letter to [Email Address or Application Link]. Please include "Sales and Customer Service Associate Application" in the subject line.

Paramount Manufactured Sales Inc. is an Equal Opportunity Employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Paid time off

Shift:

• Day shift

Language:

• Spanish (Preferred)

Ability to Commute:

• Riverside, CA 92503 (Required)

Ability to Relocate:

• Riverside, CA 92503: Relocate before starting work (Required)

Work Location: In person

Salary : $20