What are the responsibilities and job description for the SystemSecurity Vulnerabilities Admin Remote Denver, CO position at Paramount Software Solutions, Inc?
Job Details
System Security Vulnerabilities Admin
Remote - Denver, CO
6 Months
Description:
Patching and Application Updates and Deployments 80%
This position assists in providing technical support to Security Vulnerabilities. Patching and Application Patching and Deployments which includes the use of OIT's incident/change order system and the following activities:
- Assist in the mission and support of the Tanium application and systems.
- Monitor and follow up on assigned incidents/problems/change requests
- Follow up on resolved/closed tickets to ensure customer satisfaction
- Provide support for hardware and software issues over the phone, in person and/or remotely
- Provide resolution and assistance for operating systems for Windows Server and Linux based systems
- Provide resolution and assistance for Physical and Virtual servers
- Deploy new or rebuilt computers and technology equipment based on OIT and agency security and operational policies
- Support software and hardware patching, updating and deployments
- Assist with collaborating with Network, Application, Database and Server teams to resolve issues for assigned agencies.
- Provide after-hours support for patching and updating security vulnerabilities and updates to applications
- Be able to respond to urgent security incidents as they arise during business hours and outside business hours.
- Receive and/or log service incidents into ticketing system. Reassign incident tickets related to other Information Technology Groups for further support
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