What are the responsibilities and job description for the Host/Hostess position at Parchetto?
Overview
We are seeking a friendly and organized Host to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. The ideal candidate will possess excellent communication skills and a passion for guest relations, making each visitor feel valued and appreciated.
Duties
- Greet guests warmly upon arrival and manage the seating arrangements efficiently.
- Maintain an organized waitlist during busy periods, ensuring timely seating for all guests.
- Provide information about the menu, specials, and restaurant policies
- Handle phone calls with professionalism, including reservations and inquiries regarding the restaurant.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Monitor dining area to ensure cleanliness and readiness for incoming guests.
- Assist in managing customer feedback and addressing any concerns promptly to maintain high standards of guest satisfaction.
Skills
- Strong guest relations skills with a focus on delivering exceptional customer service.
- Proficient in food service operations, with knowledge of restaurant etiquette and practices.
- Excellent verbal communication abilities, ensuring clear interaction with guests and team members.
- Familiarity with phone etiquette for handling reservations and inquiries effectively.
- Experience with POS systems is preferred but not required.
- Ability to thrive in a fast-paced environment while maintaining composure under pressure.
- Previous experience in restaurant settings is required
Join our team as a Host/Host and contribute to an enjoyable dining experience that keeps our guests coming back!
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
Shift:
- Evening shift
Ability to Commute:
- Paso Robles, CA 93446 (Required)
Ability to Relocate:
- Paso Robles, CA 93446: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18