What are the responsibilities and job description for the Insurance Service Representative position at Parent Insurance Agency, Inc.?
Job Overview
We are seeking a motivated and detail-oriented Front Desk Service Person to join our team. In this role, you will be responsible for entering and quoting insurance policy changes, taking payments, and handling administrative tasks. You will play a crucial role in building relationships with clients, ensuring they receive the best possible service.
Responsibilities
- Assist clients in understanding various insurance policies and coverage options.
- Maintain accurate records of client interactions and transactions.
- Explain various coverages and offer recommendations for changes.
- Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
- Stay informed about industry trends, regulations, and changes in insurance products.
- Offer additional insurance products to current customers.
- Handle customer payments, answer and handle calls, greet clients in office, and basic administration tasks.
Skills
- Excellent customer service abilities, ensuring a positive experience for all clients.
- Ability to negotiate effectively, balancing client needs with company policies.
- Strong analytical skills to assess client needs and market opportunities.
- Multilingual capabilities are a plus, enhancing communication with diverse clientele.
- Property & Casualty Insurance License will be required within a reasonable time after hire date.
Join us as an Insurance Service Representative where your expertise will help individuals secure their futures while fostering lasting relationships within the community!
Job Type: Full-time
Pay: $30,000.00 - $40,000.00 per year
Benefits:
- Health insurance
Experience:
- Customer Service: 1 year (Preferred)
License/Certification:
- Property & Casualty Insurance License (Preferred)
Ability to Commute:
- King, NC 27021 (Required)
Work Location: In person
Salary : $30,000 - $40,000