What are the responsibilities and job description for the Customer Service Representative position at Parenti Morris Eye Care?
Job Overview:
We are a thriving optometry practice committed to exceptional patient care and customer service, and we are seeking a friendly, detail oriented team player to be the welcoming face of our front office. If you enjoy working with people, excel in a dynamic environment, and are eager to grow in the field, we would love to meet you!
Responsibilities:
- Verify insurance coverage (vision and medical providers)
- Answer phones and schedule appointments efficiently
- Check patients in and out with accuracy and professionalism
- Order contact lenses
- Maintain compliance with HIPAA regulations
- Provide outstanding customer service and product knowledge
- Assist with daily deposits and collecting copays
- Check and respond to emails and faxes in a timely manner
- Manage and optimize the patient schedule
- Complete daily assigned tasks and support office operations
- Rotate between two office locations
Requirements:
- Bilingual in Spanish is preferred but not required
- Strong multitasking skills and ability to work in a fast paced environment
- Team oriented mindset with a willingness to grow
- Previous experience in a medical or optometry office is a plus
Perks & Benefits:
- Competitive pay based on experience
- Opportunity for professional growth - We will pay for your certification!
- Supportive and friendly work environment
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Free Vision care
- Life insurance
- Paid time off
- Retirement plan
Pay: $15.00 - $19.00 per hour
Expected hours: 36.5 - 40 per week
Schedule:
- 5 days a week
- Monday to Friday
- Half day Fridays
- No nights
- No weekends
Supplement Pay:
- Bonus opportunities
Ability to Relocate:
- Rogers,AR 72758: Relocate before starting work (Required)
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: 36.5 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
- No nights
- No weekends
Ability to Commute:
- Rogers, AR 72758 (Required)
Ability to Relocate:
- Rogers, AR 72758: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: 36.5 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
Shift:
- Day shift
- No nights
Ability to Commute:
- Rogers, AR 72758 (Preferred)
Ability to Relocate:
- Rogers, AR 72758: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $19