What are the responsibilities and job description for the ServiceNow Administrator - Remote Work position at Parintec?
Title : ServiceNow Administrator
Location : Atlanta, GA
Remote Work
Duration : 6 months
Interview :
Web Cam Interview Only
Job Description : Key Responsibilities
Assists in developing standard ITconfiguration and asset management methodology
Develop CMDB policy, processes, andknowledge base
Conduct reporting on configuration auditsand reconciliation
Maintains CIs to ensure CMDB accuracy andcompleteness
Drives visibility on process adherenceand compliance improvement opportunities
Works with other ITSM processes tounderstand new requirements and identify how Configuration management cansupport or replace
Support and administer the tool forconfiguration and asset management, ServiceNow Discovery, and additionalapplications or modules as assigned
Conduct discovery workshops to uncoverand consolidate disparate data sources while managing the expected businessoutcomes, use cases, the ServiceNow Common Service Data Model (CSDM), andplatform governance
Create and document requirements forefficient process design that includes self-service options with limited manualeffort
Manage the operational integration andcentralization of IT Asset Management processes, such as requests andprocurement, reports and dashboards, data accuracy / integrity, and extending thescope of Asset Management
Demonstrate experience in implementingand managing ServiceNow CMDB, CSDM, Hardware and Software Asset Managementprocesses, procedures, and governance
Draft technical process documentation
