What are the responsibilities and job description for the Parts Counter Salesperson position at Parish Tractor?
From a grain of rice to a drop of water to the foundations of society and industry, Kubota's solutions support the lives of human beings. Parish Tractor cultivates life. At our core, Parish is a family business with a heart for community. We live to serve others and to equip farmers with the tools they need to provide for their families and communities. Through our products and services, we want people to feel connected to the land, to their work, and to one another.
Job Summary:
The Parts Salesperson performs a variety of customer service duties related to the receiving, sales, and delivery of parts and accessories that contribute to the efficient and profitable operation of the parts department.
Duties/Responsibilities:
- Sells products to repair the problem and meet the customer's needs.
- Maintain customer goodwill by greeting and acknowledging all customers he/she comes in contact with.
- Assist in keeping parts department clean and orderly.
- Record all sales and customer transactions that occur.
- Provide service technicians with parts as required.
- Assist with Parts Manager in merchandising displays.
- Maintains the retail sales floor and displays to meet or exceed the dealership's standards.
- Performs routine housekeeping tasks that maintain and enhance the cleanliness of products and retail sales area.
- When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership.
- Processes cores, warranties, and new return merchandise as required at point of sale.
- Attends training as prescribed by management.
- Uses dealership equipment and resources safely and proficiently.
- Performs other tasks assigned by Parts Manager.
- Keeps himself/herself groomed and clothed per the dealership guidelines.
- Verify receiving documents.
Follow up on shortages and expedite by reporting to Parts Manager.
Required Skills/Abilities:
- Ability to effectively speak and listen in a one-on-one setting.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
Basic computer skills
Education and Experience:
- High school diploma or equivalent.
At least two years of related experience are required.
Physical Requirements:
- Prolonged periods of standing at a counter
Must be able to lift up to 75 pounds at times.
