We are seeking a Receptionist to join our team! The Receptionist will be responsible for asking visitors COVID-19 screening questions as provided by the site and perform temperature checks on visitors. The Receptionist is also responsible for assisting with guest inquiries, directions, and initial questions regarding the facility or services.
Receptionist : Monday, Tuesday, Wednesday, and Saturday
SHIFT : 4 : 00 pm to 10 : 00 pm
Receptionist Requirements
- Fully vaccinated against Covid-19 including Booster shots
- High school diploma or equivalent
- Authorized to work in the United States
- Bilingual : Spanish, preferred but not required.
Primary Receptionist Responsibilities
Administer medical questionnaires directly to Clinic Staff, Patients as well as any visitors entering job sitesAdminister and interpret the temperature of an individual utilizing forehead, tympanic and / or oral thermometers according to manufacturer's instructions and CDC guidance for personal protectionReporting cases of positive and negative responses according to established protocolsCommunicate findings directly to the Leads as requiredDocument findings and results of the Medical ScreeningTranslates for provider and office staff as requestedMake changes in the appointment type as needed basis depending on findings and results while having polite, but clear communication with the patients about the changesEnsure the registration and lobby areas are appropriately maintainedGreet and Sign In patients, providing exceptional patient experienceAnswer and screen telephone call, takes messages and provides informationAttend meetings as requiredNotify the Office Manager of possible problems :
Patient RelationsPatient FlowOther Employees, etcAcquire appropriate signaturesSubmit appropriate information per procedureReports malfunctioning equipment to Office ManagerStays in compliance with all HIPAA regulationsOther Essential Qualifications
Ability to find solutions when barriers are identifiedStrong documentation skillsAbility to multi-task and prioritize when neededAbility to independently seek out resources and work collaborativelyAbility to read, understand and follow oral and written instructionsExperience and work ethics that supports working within a high functioning, team-oriented environmentDemonstrates a willingness and ability to work under supervisionAbility to develop and maintain good working relationships with staffExcellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and managementPossesses ability to communicate effectively, both verbally and in writingPossesses genuine respect for others and acceptance of their individual social and cultural traitsDemonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teamsFlexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systemsPerforms other related duties as assignedPAY SCALE :
Depending on a number of factors, including, but not limited to location, regularly scheduled work shift, knowledge, skills, experience, and expertise.
