Front Desk Receptionist/Office Assistant

*Please read full description before applying for position*

SERIOUS INQUIRIES ONLY!!!

Park Circle Animal Hospital, Hagerstown, MD: Our practice has a part-time veterinary receptionist position available for a friendly, energetic and professional individual. We are a well-established practice with a large and continuously growing clientele. We strive to provide high quality patient care while maintaining a personable and personalized staff-client-patient relationship. Previous experience working in a veterinary hospital and a “team” attitude are preferred, but not required. This is a permanent position!

As a receptionist you will be required to:

• Communicate with clients in a courteous and professional manner in order to schedule appointments, discuss client accounts, field questions regarding patients and handle practice-related or general inquiries
• Prioritize multiple tasks and complete them in a calm, organized manner.
• Maintain proper documentation of client and patient records using practice management software and related systems
• Assist all clients by providing medical instructions or information and dispensing prescriptions per doctor’s instructions, invoice clients and collect required payment, and schedule future appointments
• Utilize hospital computer systems to document medical records and communicate with clients
• Manage the financial needs of the hospital by accurately processing cash, credit card and check transactions and performing end-of-day procedures according to clinic protocol
• Assist other teammates in maintaining a clean and organized work place
• Advocate for pets by providing client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.

Responsibilities / Qualifications:

• Utilizing standard office/business equipment.
• Knowledge of veterinary medical terminology and procedures.
• Flexible schedule including some weekend and holiday shifts.
• Experience with veterinary software is preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

Job Type: Part-time

Pay: MINIMUM WAGE

Benefits:

• Employee discount
• Uniforms provided
• Discounted veterinary care after 60 days
• IRA
• Sick Leave
• Vacation available after 12 months
• Medical/Dental after 90 days

Schedule:

• MUST BE AVAILABLE TO WORK SATURDAYS 8am-12pm
• Fill in on an as needed basis
• Non-major holidays
• Hours subject to increase if needed

Education:

• High school or equivalent (Required)

Experience:

• Veterinary Experience: Preferred, but not required

Work Location:

• One location

Hours per week:

• Up to 25 hours

Typical start time:

• 2pm (M-F)
• Saturday (8am)

Typical end time:

• 7:00pm (M-F)
• Saturday (12pm)

Financial Duties:

• Processing payments
• Billing

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely:

• No

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance

Schedule:

• Every weekend
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Security clearance:

• Confidential (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Relocate:

• Hagerstown, MD 21740: Relocate before starting work (Required)

Work Location: In person

Salary : $15