What are the responsibilities and job description for the Assistant Director of Operations position at Park Hyatt Beaver Creek?
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We return trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job- it's a career for people who care.
Park Hyatt Beaver Creek Resort and Spa | With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa offers a luxurious year-round escape near Vail Valley, Colorado. Our ski-in / ski-out location in the heart of Beaver Creek Village is adjacent to the ski school and home to skiing, snowmobiling, snowshoeing and more in winter. The summer brings activities including fly fishing, river rafting and scenic hiking trails – all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. We care for people so they can be their best.
The Assistant Director of Operations is responsible for oversight of the day-to-day processes of the hotel's Rooms Division, while assisting guests whenever necessary. This position requires strong leadership skills and a willingness to work different shifts as the demands of business dictates. This role will have exposure and responsibilities in Front Office operations, Guest Services, Food and Beverage and Housekeeping. Duties would include but not limited to :
- Responsible for short and long term planning and the management of the Hotel Operations
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property
- Experience developing standards and operating procedures
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and associate satisfaction
- Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
The salary for this position is $91,200.00. Actual pay will be commensurate with experience.
Why Work for Hyatt?
Our Values : Empathy l Integrity l Respect l Inclusion l Experimentation l Wellbeing
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Colorado Residents : In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Clickhereto spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.
Salary : $91,200