What are the responsibilities and job description for the OPERATIONS MANAGER position at Park Hyatt Washington?
Summary
The responsibilities include assisting in overseeing any area in the Rooms Division and Food & Beverage Division.. This can include the front office staff, guest services, housekeeping, venues and banquets. Duties may also include training, staff development and scheduling.
Salary range: $70,000-$80,000
Play
Play
00:00
Settings
Enter fullscreen
Qualifications
Responsibilities include but are not limited to the following:
Represent the hotel in a professional, knowledgeable and eloquent manner.
Ensure compliance with all Brand standards.
Ensure compliance with all standards as outlined in the Employee Handbook.
Maintain an impeccably clean, safe and inviting atmosphere inside and out.
Develop and execute both a short- and long-term operating plan to meet or exceed budgeted fiscal performance goals.
Ensure an operating environment that will maximize guest satisfaction.
Meet or exceed customer service standards as measured by brand inspections, brand survey reports and social media reviews. Respond to all reviews and initiate corrective action when necessary.
Ensure revenue maximization through daily coordination with the assigned brand revenue management support representative.
Continually recruit, train and monitor staff. Ensure proper staffing levels on each shift.
Create and maintain a pleasant, safe and mutually respectful work environment. Continually interact with and motivate all staff members.
The responsibilities include assisting in overseeing any area in the Rooms Division and Food & Beverage Division.. This can include the front office staff, guest services, housekeeping, venues and banquets. Duties may also include training, staff development and scheduling.
Salary range: $70,000-$80,000
Play
Play
00:00
- 01:58
Settings
Enter fullscreen
Qualifications
Responsibilities include but are not limited to the following:
Represent the hotel in a professional, knowledgeable and eloquent manner.
Ensure compliance with all Brand standards.
Ensure compliance with all standards as outlined in the Employee Handbook.
Maintain an impeccably clean, safe and inviting atmosphere inside and out.
Develop and execute both a short- and long-term operating plan to meet or exceed budgeted fiscal performance goals.
Ensure an operating environment that will maximize guest satisfaction.
Meet or exceed customer service standards as measured by brand inspections, brand survey reports and social media reviews. Respond to all reviews and initiate corrective action when necessary.
Ensure revenue maximization through daily coordination with the assigned brand revenue management support representative.
Continually recruit, train and monitor staff. Ensure proper staffing levels on each shift.
Create and maintain a pleasant, safe and mutually respectful work environment. Continually interact with and motivate all staff members.
Salary : $70,000 - $80,000
