Parking Ambassador - Charlotte, NC

Description

Join Park Inc. as a Parking Ambassador!

Park Inc is looking for a part-time outgoing, customer-focused Parking Ambassador to work at our client locations in Charlotte, NC! This position is perfect for someone who enjoys assisting others and thrives in a dynamic, fast-paced environment.

Why You'll Love Working with Us

• Hours: Part-time role with 25–35 hours weekly. The ideal candidate would have open availability. 
• Customer-Centric Role: Be the friendly face of Park Inc while ensuring a smooth parking experience.
• Growth Potential: Work for a company committed to innovation, efficiency, and excellent service.

What Do Parking Ambassadors Do?

As a Parking Ambassador, you will:

• Assist in the daily operation of assigned parking facilities.
• Help customers use automated revenue control equipment, including payment apps and pay stations.
• Review payments, monthly hang tags, and improper parking to issue violations as necessary.
• Monitor the performance of pay stations, addressing malfunctions directly or by coordinating with the Area Manager.
• Remove cash from pay stations at least every other day and deliver it to the corporate office.
• Regularly inspect lot signage, report deficiencies, and perform repairs/replacements as needed.
• Promote courteous customer treatment and resolve guest service issues promptly.
• Follow company policies to ensure efficient, safe, and secure operations.
• Report accidents or incidents immediately to your supervisor.
• Maintain lot integrity and appearance, including trash removal and grounds upkeep.
• Perform additional duties as assigned to support operational success.

What Skills Are Needed?

• Dependability: A consistent and reliable work ethic.
• Tech Savvy: Comfortable using handheld digital devices.
• Dynamic and Personable: Ability to engage with customers effectively.
• Excellent Communication: Strong verbal and interpersonal skills.
• Professional but Firm: Capable of handling conflict situations such as towing or booting vehicles when necessary.

Requirements

• Willingness to work outdoors in all weather conditions.
• Flexibility with scheduling to meet operational needs.
• Strong customer service focus and a commitment to creating positive experiences.

Notice to Applicants

Park Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

Individuals who require assistance with the application process can contact the Human Resource Department at 704-377-1755 or email HRDept@parkinc.com.

Please CLICK HERE to access the Equal Employment Opportunity is THE LAW poster.

Qualifications

• Impeccable customer service skills
• Strong communication skills
• Ability to work in a fast-paced environment
• Must be a team player
• Adhere to all regulatory, company and departmental policies and procedures
• Professional appearance; neatly groomed
• Must be able to work outside in all weather conditions including wind, rain, cold, snow, heat, etc.
• Must be able to stand during shift, occasionally sit, climb or balance, stoop, kneel crouch or crawl
• Must be able to work independently and in a team environment
• Demonstrated stable, punctual work history

Salary : $18