What are the responsibilities and job description for the Operations Analyst position at Park Lawn Memorial Group?
Why Work for Park Lawn?
Service
- At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
- Work with leading experts in the funeral and cemetery profession.
Benefits
- Financial assistance programs encouraging employees through education and development in industry related subjects.
- Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
- Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
- Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
- Employee Discounts on services, merchandise, and property to help our team members in their time of need.
Culture
- We value honesty, courage, integrity, ethical behavior and the development of personal growth.
- We are rooted in the communities to provide a personal touch to every family we serve.
- We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.
Summary/Objective
This position is responsible for driving analytical strategies throughout the organization and work with leadership to drive action plans that will improve efficiency and increase effectiveness within assigned businesses and/or geographies.
Essential Functions
- Assists with strategic analysis of portfolio, including capital allocation by region by business, and performance issues common across all markets.
- Assists with analysis of specific businesses regarding market share, operating and financial performance, and employee issues.
- Assists operations leadership with data and analysis, communicate action plans and support subsequent development of growth and exit strategies.
- Assists with implementation of specific metrics to measure effectiveness of location leadership and staff.
- Develops and implements specific metrics to measure effectiveness of training programs on business performance.
- Regularly communicates with locations to identify market share opportunities and operational issues via phone or Teams meetings.
- Assists with content and organization of monthly, quarterly and annual operational review meetings with local, market and regional leadership.
- Assist with the organization, design and development of subject matter for operations meetings.
- Assist local and regional leadership and other corporate functions with operational integration of acquired businesses.
- Other duties as assigned.
Competencies
- Financial Management
- Project Management
- Ethical Conduct
- Communication Proficiency
- Personal Effectiveness/Credibility
- Customer Service Orientation
- Time Management
Required Education, Experience, Certifications and Licensure
- Bachelor's degree in business, finance, or related field required or equivalent experience.
- 3 to 5 years of related experience required.
- Advanced knowledge in excel formulas including Pivot Tables and Power Query/BI.
- Demonstrable experience with financial analysis and modeling required.
- A solid understanding of finance and generally accepted accounting principles required.
Additional Eligibility Qualifications
- Expert-level Excel financial modeling and PowerPoint skills and a high degree of proficiency with Outlook and Word.
- Very strong attention to detail, keen analytical mindset, strong organizational skills, and ability to synthesize and clearly communicate complicated analyses.
- Ability to quickly pivot between projects and tasks while managing required deadlines in an environment that requires a high sense of urgency.
- Capable of working independently, but also a good team player.
- Excellent interpersonal and communications skills (oral and written), and ability to interact across all levels of the organization.
- Highly motivated self-starter with a desire to work in a fast-paced, growth-oriented organization.
Supervisory Responsibility
This position has no direct supervisory responsibilities.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The duties associated with this position are generally performed in an indoor office setting.
- Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle.
- Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds.
- This position may also require reaching, pushing, and pulling.
- This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: Low
- Overtime is sometimes necessary or required.
Travel
- This position may require scheduled and very limited out of area and overnight travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
