What are the responsibilities and job description for the Customer Experience Manager position at Park National Bank?
**Leadership Opportunity**
Park National Bank is seeking a Customer Experience Manager to lead our retail banking center. In this role, you will be responsible for ensuring that our customers receive exceptional service and that our team members have the skills and knowledge they need to succeed.
**Key Accountabilities**
- Develop and implement customer experience strategies to drive business growth
- Build and maintain strong relationships with customers and internal stakeholders
- Monitor and analyze customer feedback to identify areas for improvement
- Lead training and development programs to enhance customer service skills
