What are the responsibilities and job description for the Customer Experience Specialist position at Park National Bank?
About the Role
Park National Bank is seeking a highly motivated Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences and ensuring that customers receive the highest level of service.
Key Accountabilities:
- Customer Service: Provide prompt and professional service to customers, resolving issues and answering questions in a timely and courteous manner.
- Product Recommendations: Utilize your product knowledge to identify opportunities to cross-sell or upsell products and services to customers.
Essential Qualifications:
- Adaptability: Demonstrate adaptability and flexibility in a fast-paced environment, with the ability to multitask and prioritize tasks effectively.
- Teamwork: Showcase excellent teamwork skills, with the ability to collaborate with colleagues to achieve shared goals.
