What are the responsibilities and job description for the IS Lending Product System Analyst position at Park National Bank?
Flexible Work Arrangement: 3 days (M, T, W) on-site in Newark, Ohio or Miramar, FL; 2 days remote.
*This role is not eligible for sponsorship*
RESPONSIBILITIES #Ll-Hybrid
- Analyze and document requirements for lending products (Encompass experience preferred), collaborating with business stakeholders to gather functional and technical requirements.
- Translate business needs into detailed technical specifications for development.
- Design and configure system enhancements to support lending operations, including loan origination, servicing, underwriting, and compliance.
- Provide ongoing support and maintenance for lending systems, troubleshooting issues, and resolving incidents.
- Conduct root-cause analysist on system issues and recommend solutions to prevent recurrence.
- Ensure systems are operating efficiently, meeting performance standards, and complying with regulatory requirements.
- Lead or contribute to projects aimed at improving lending systems, including new implementations, upgrades, and integrations with third-party solutions.
- Collaborate with cross-functional teams, including IT, business operations, compliance, and risk management, to ensure successful project delivery.
- Create test plans and assist with conducting user acceptance testing (UAT) for a successful deployment of new features or system changes.
- Ensure the accuracy and integrity of lending data within the systems, providing data analysis and reporting support as needed.
- Develop reports and dashboards that provide insight into loan portfolios, performance metrics, and system usage.
- Ensure lending systems are compliant with industry regulations and internal security policies.
- Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
- Deliver a consistent, high level of service within our Serving More standards.
- Other duties as assigned.
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
- High School diploma or equivalent required
- Bachelor's in computer science or business administration preferred
- 2-4 years' experience in IT required, with knowledge of lending processes and/or solutions.
- Experience with these languages C#, HTML, JSON and JavaScript is preferred.
- Experience with Encompass and Fiserv is preferred.
TRAVEL REQUIREMENTS AND OTHER INFORMATION
Minimal travel is expected.
Position can require evening and weekend work to oversee upgrades and/or fixes. Position has an on-call schedule arrangement.
This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.
