What are the responsibilities and job description for the Teller and Customer Service Associate position at Park National Bank?
Job Description
We are seeking a highly skilled Teller and Customer Service Associate to join our team at Park National Bank. As a key member of our branch staff, you will provide exceptional customer service and support to our customers, ensuring their banking needs are met in a timely and professional manner.
In this role, you will be responsible for serving customers, processing transactions, and promoting bank products and services. You will also work closely with our sales team to identify opportunities to cross-sell and upsell our products to customers.
To succeed in this position, you must have excellent interpersonal and communication skills, as well as the ability to work independently and as part of a team. You should also be comfortable using technology and have basic computer skills.
Key Responsibilities
- Serve customers promptly and professionally
- Process transactions accurately and efficiently
- Promote bank products and services to customers
- Work closely with sales team to identify opportunities to cross-sell and upsell
- Utilize product knowledge to assist customers and suggest products and services to meet their needs
